Frequently Asked Questions
Do you have any active coupon codes?
We also sometimes have sales and special promotions. Make sure you are following us on instagram @thelittlestplanner so that you can see when we post these!
Are you able to ship to UK/EU customers?
How long will it take for my order to ship?
Can I cancel or Modify my order?
I used the wrong address... can I change it?
If you order was already shipped to the incorrect address, we are unfortunately not able to make any changes while it is in transit. If/When the order is returned to us, we will reach out via email in order to discuss reshipment to the correct address.
Can you combine my two orders into one?
NOTE: Leaving a note to seller will likely result in us not being able to combine orders as they are filled chronologically. Email is always the best chance of having your orders combined.
Where can I track my package?
You can also go directly to the USPS website and select "track my package" then input your tracking information into the box on the screen.
How long does it take to receive my items once my order has shipped?
-US ORDERS: 3-5 business days
-CANADIAN ORDERS: 5-15 business days
-INTERNATIONAL ORDERS: 1-8 weeks depending on the destination country and customs clearance times.
Please note that these are estimates based on past transit times. We are not in control of transit time once your order begins its journey to youl